Let's talk

Got a question? We actually answer.

Sizing, your dog's temperament, where our materials come from, order tracking: write to us and a real person will reply within 24 to 48 working hours.

By email

The most direct route for a product question, advice or a press enquiry.

Email us

Order tracking

Delivery, returns or refunds: your Amazon account is the fastest and most effective channel.

Open the store

On social media

Photos of your dogs, tips and behind the scenes: join the Vitalipets community on Instagram.

Follow us

Write to us

Tell us about your dog (size, age, how they chew) and we'll tell you honestly which product suits them — or whether none does.

Form not working? Email us directly at contact@vitalipets.fr

Ready to treat your dog?

Find the full Vitalipets range on our official Amazon store: fast delivery, easy returns, verified reviews.